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New Articles

01 April 2008
IT outsourcing in London and UK ‘on the up’
Large and small British businesses are increasingly outsourcing their IT.

11 March 2008
Outsourcing - life after the contract
The fanfare of a new outsourcing contract may have died down long ago. But the work is not all done just because the ink has dried on the paper, argues Paul Bentham.

11 March 2008
SMBs Still Apprehensive To Outsource IT
According to a Granter Survey, an increasing number of organisations are now turning to IT outsourcing to enhance business outcomes, instead of just to control or to reduce costs. To discuss in detail about the benefits of IT outsourcing and other related issues, Biztech2.0 caught up with the CFO of Mahindra Finance, V. Ravi.

 

New Downloads

30 March 2007
Eugene Goland, Tom Grubb, Patricia Fisher -Technology, Vendor Due Diligence and Management OOBP&IAOP
IP Protection: Technology, Vendor Due Diligence and Management OOBP.org and IAOP

04 August 2006
Jeffrey M. Kaplan - Examining the SaaS Alternative to Meet Your Business/IT Objectives
Examining the SaaS Alternative to Meet Your Business/IT Objectives

04 August 2006
Oliver Lewis Houck - What to Expect from Certified Companies:Pros & Cons of Existing Certifications
What to Expect from Certified Companies: Pros and Cons of Existing Certifications

 

New Links

26 March 2007
offshoring.fuqua.duke.edu
2006 ORN survey report: Next Generation Offshoring: The Globalization of Innovation.

02 August 2005
e-isn.com
ISN (India Software Network) is a leading IT research and offshore advisory firm, which helps clients, leverage the offshore opportunity in the IT outsourcing process. Since 1998, ISN has taken a lead in outsourcing procurement & since then developed and maintained a network of quality Indian software & BPO outsourcing service providers.

11 July 2005
Oxford BPO Research
The latest news and research on outsourcing and offshoring.

Meritxell Macia

Company: Alsbridge
Position: Managing Consultant. Degree in Economics (Caracas - Venezuela)
Web Site: www.alsbridge.com
Expert areas:
  • Off-shoring
  • Shared Services
  • Business Process Outsourcing
  • Financial Modelling
  • Supplier Selection
  • Application, Management and Support (IT Outsourcing)
  • Project and Programme Management
  • Change Management
  • Processes Reengineering
  • Meritxell is a Managing Consultant at Alsbridge, delivering specialist advice on Shared Services and Business Process Outsourcing (BPO) to major organisations. Meritxell was a experience Manager in the Shared Services/BPO practice in BearingPoint, with International Experience in Europe, Asia-Pacific and South America.

    Relevant Project Experience:

  • Global Shared Services/Outsourcing Feasibility Study for one of the world's largest makers of consumer chemical products, of either relocating an in-house SSC to a low cost location or outsource it for their Finance & Accounting activities.
  • Supplier selection for the outsourcing/offshoring of the ERP Support operations of a World-Class Petroleum Additives Enterprise.
  • Offshore strategy and planning for a Global Investment Bank. The main support functions included in the scope of the centre in Asia were Operations, Finance and Technology.
  • Location study of an In-source Pan-European SSC for the Finance & Administration activities of Kimberly Clark Europe.
  • Global Shared Services/Outsourcing Feasibility Study for Infineum of either implementing an in-house shared service centre (SSC) or outsource SSC for their back office activities, including: finance and accounting; human resources; information technology; customer service and procurement.
  • Global F&A Shared Services/Outsourcing Feasibility Study for IMG of either implementing an in-house shared service centre (SSC) or outsource SSC for their finance and accounting activities.
  • Offshore Strategy for an international Investment Promotion Agency, aiming to boost its SSC, BPO and IT sourcing prospects.
  • Design and Implementation of an Outsourced Pan-European SSC for General Motors for the Administrative-Finance processes of Europe.
  • Preparation of a Feasibility Study for the Design and Implementation of an Outsourced Shared Serviced Centre in Asia-Pacific of the Administrative-Finance functions, Human Resources and Purchasing processes for Mitsubishi Motors.
  • Design and implementation of European Shared Service Centre for the Administrative-Finance area in Europe for the Mobile and Data operations of Telefonica (telecommunications lead company in Spain).
  • Design and implementation of European Shared Service Centre for the Administrative-Finance area in Europe and South Africa for Sonae Industria, located in Porto (Portugal).
  • Baseline Cost Calculation for the Finance functions of Swiss Telecommunications company, Cablecom.
  • Ask An Expert Ask An Expert
    Ask Meritxell Macia

     

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